Telemedicine for select patients
1. Setup your Televisit and technical questions
DOES YOUR INSURANCE ALLOW FOR TELEVISITS?. MEDICARE, AETNA, HUMANA, AND TRICARE INSURANCE DO NOT ALLOW TELEVISITS. Televisit appointments are subject to be rescheduled to a possible different date if the physician deems it necessary for a face to face visit. We will contact you through your patient portal if any further information is needed
HOW TO CONNECT VIA YOUR DEVICE? Read about technical support, how to connect
2. Choose a Device
Only works with
1) Android smartphones: Only Chrome internet browser AND close all other apps. You must “Allow” use of microphone and camera.
2) iOS Apple iPhones: Safari internet browser NOT in “private mode” AND close all other apps on your phone during use. OR apple store “doxy.me” app. You must “Allow” use of microphone and camera.
3) Laptops or computers: only Chrome internet browser, enabled microphone AND camera.
Technical Support section
Open the app 5-10 minutes prior to your visit time with the provider since they may be with another patient. You may send text messages to the provider via the app. For more help, view our technical support page.
3. Enter the Waiting Room
Please type in the entire URL/webpage code when prompted:
If you are unable to connect properly with the provider, then usually the provider will convert the visit to a Klara portal visit which involves a non-insurance covered fee or just schedule you for a usual in-office visit.