Telemedicine for Select Patients 

1. Setup your Televisit and Technical Questions

DOES YOUR INSURANCE ALLOW FOR TELEVISITS?  

At present, all major carriers allow televisits. Televisit appointments are subject to be rescheduled to a possible different date if the physician deems it necessary for a face to face visit. We will contact you through klara if any further information is needed.

HOW TO PAY FOR TELEVISIT?

Prior to your appointment, our team will contact you with a secure link to complete payment for your televisit, along with details of your financial responsibility. Prescriptions will not be released and future appointments cannot be scheduled until payment has been received. To ensure there are no delays in your care, please submit payment promptly.

HOW TO CONNECT VIA YOUR DEVICE?

Read about technical support, how to connect.

2. Choose a Device

No app needed.

1) Android smartphones: Only Chrome internet browser AND close all other apps. You must “Allow” use of microphone and camera. .

2) iOS Apple iPhones: Safari internet browser NOT in “private mode” AND close all other apps on your phone during use. OR apple store “doxy.me” app. You must “Allow” use of microphone and camera.

3) Laptops or computers: only Chrome internet browser, enabled microphone AND camera.

3. Enter the Waiting Room

You will receive a text message 30 minutes prior to your visit with login information.

Please click the entire URL/webpage code when prompted:

Technical Support section

Open the app 5-10 minutes prior to your visit time with the provider since they may be with another patient.Staff may call you to collect deductibles and copays if applicable prior to the visit. You may send text messages to the provider via the doxy web app. For more help, view our technical support page.

For Dr. Tony Nguyen, the location is: https://doxy.me/drtonynguyen

For Dr. Taylor Duke, the location is: https://doxy.me/drtaylorduke

For Dr. Neda Nosrati, the location is https://Doxy.me/NedaNosrati

For Dr. Caroline Vaughn, the location is https://Doxy.me/carolinevaughn

For Tanya, cosmetic coordinator, the location is https://Doxy.me/vdhtanya

For Dr. Reena Jogi, the location is https://Doxy.me/ReenaJogi

For Dr. Ashley Baldree, the location is https://Doxy.me/drashleybaldree

If you are unable to connect properly with the provider, then usually the provider will convert the visit to a Klara portal visit which involves a non-insurance covered fee or just schedule you for a usual in-office visit. 

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